In the 1990s, psychologists Peter Salovey and John Mayer, coined the phrase and a way of thinking that considers our emotional intelligence instead of relying solely on traditional cognitive intelligence assessments . Emotional intelligence, (EI) defined in Robbins and Judge, is a person's ability to become aware of their own emotions, detect the emotions of those around them, and manage that emotional information (2009). Key inputs, the work environment, work events, personality dispositions, and our emotional reactions all influence job satisfaction and job performance outcomes. It is emotional intelligence that will give us awareness and increased likelihood of an intentional positive response based on the processing of emotional signals and information in a particular