E-CommerceE-commerce (electronic commerce) can be defined as commercial transactions of goods and services over the Internet and other computer networks (Chaudhury & Kuilboer, 2002) . It consists of online shopping, online banking and e-learning (Tkacz & Kapczynski, 2009). E-commerce is becoming more and more popular after the spread of the Internet. The users of e-commerce are businesses, consumers and public administrations (Kessler, 2009). E-commerce is controversial, but its advantages far outweigh the disadvantages. For starters, e-commerce offers consumers speed and convenience. E-shopping involves a website selling goods and/or services without direct, face-to-face contact between the seller and the customer. This process is simple and only takes a few clicks before the customer/customer has purchased something. Compared to the traditional way of shopping, online shopping is much more convenient. The traditional way of shopping involves driving to shopping centers and, if the desired item is not present, going to other stores. After reaching the desired destination, the customer must “fight” for parking, walking from store to store and aisle to aisle in search of the desired items. After this process, the queue at the checkout may be long. Then there is the question of making the goods. The entire purchasing process can take hours (Kessler, 2009)! Many people these days avoid all this hassle by shopping online in the comfort of their own home. According to a study (Entrepreneur, 2003) 72% of online shoppers chose convenience over privacy. Additionally, consumers can shop without time limits with 24-hour access because the World Wid...... middle of paper ......le PDFCite ArticleFavoriteGlobalSchoolnet.org. (1999-2011). http://www.globalschoolnet.org/index.cfm.Handfield, R. (2011). What is supply chain management? The Supply Chain Resource Cooperative http://scm.ncsu.edu/scm-articles/article/what-is-supply-chain-management. Retrieved May 6, 2012Kessler, M. (2003). “More shoppers are checking out online.” United States today. Retrieved May 6, 2012. Malawer, S. S. (2001). Global Governance of Electronic Commerce and Internet Commerce: Recent Developments in Global Trade Law. http://www.worldtradelaw.net/articles/malawerecommerce.pdf. Retrieved May 6, 2012. The Daily. September 27, 2010. “Ecommerce: Shopping on the Internet http://www.statcan.gc.ca/daily-quotidien/100927/dq100927a-eng.htm. Retrieved May 6, 2012. Tkacz, E. & Kapczynski, A. (2009). Internet - Technical development and applications. Boston: M. A. Springer.
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