1. Briefly describe each of the four major challenges Netflix faces. What will be the easiest challenge to face? Why? The four challenges faced by Netflix are described below. 1) Netflix currently does not have a user-friendly method for customers to stream video to televisions. Netflix is ​​making deals with makers of gaming systems, Blu-ray disc players and televisions; to include software that can stream Netflix videos. 2) There is strong competition with other companies that offer video streaming at no additional cost. Additionally, Netflix and its competitors are attempting to enter the digital world. Offering television programs in digital format is an area of ​​competition previously controlled by managers. Managers should understand an employee's skills and abilities to make an informed decision whether to hire them or not. Once hired, a manager uses skills and abilities as a decisive factor for an employee's job placement within the company. Secondly, an assessment of an employee's personality helps the manager in his leadership approach towards that employee. Third, perceptions can be the deciding factor in whether or not a candidate is hired and/or promoted. A perceived suitable individual may be hired to negotiate business deals. Specifically, if the individual displays a favorable attitude through actions and actions and has strong values ​​and behaviors, how are attitudes formed? Which source is stronger? Attitudes are formed by learning. Additionally, the effects of family life, school, religious experience, and peers can help develop an individual's attitude. For example, a child who grows up in a home where parents distrust law enforcement may grow to despise police officers and other authority figures. Trustworthiness is the strongest source because just being an expert does not mean that person is sincere. 4. What should managers know about emotions at work? Managers should know that emotions are contagious: if the boss smiles, his employees feel comfortable and free to smile. In contrast, a boss who displays anger makes for an uncomfortable workplace and a hostile environment. In general, employees are responsible for their own emotional behavior, but there are exceptions such as during times of tragedy. For example, employees in Ferguson, Missouri, may have been given time off during the recent riots because they would have been understandably upset by the riots in