Decision Support Systems in Organizational Decision Making Decision making refers to the process of searching for and selecting options based on the priorities and values ​​of the person making the decision. Since there are many choices to make, it is important to identify as many options as possible in order to choose the one that best suits the target, objectives, values ​​and vision of the company. Due to the critical role of decision making in business growth and financial progress, many companies such as Amazon.com and eBay are investing heavily in business intelligence systems, which are made up of certain technological tools and technological applications created for the purpose of facilitating improving decision making in business. In this article, I will critically examine decision support systems and how they influence organizational decision making. Benefits of Decision Support Systems Decision support systems (DSS) help in time management. All DSS groups improve the shortened time cycle involved in decision making. At Amazon.com, DSS improves employee productivity and facilitates timely acquisition of information needed for decision making. DSS facilitate better interpersonal communication between decision makers. Communication-driven decision support systems and group decision support systems lead to a more oiled communication and information sharing process. Furthermore, model-based decision support systems offer a platform to share certain facts and assumptions regarding decision making. On Amazon.com Data-driven Decision you make some information about the company available to managers to facilitate their decision-making process which requires...... half of the paper ...... how to manage competition from other e-companies commercial. Conclusion I believe that decision support systems (DSS) can be properly implemented to facilitate decision making as is done on Amazon.com. At Amazon.com, DSS is used to emphasize change, speed of response, and flexibility in decision making. While I believe DSS is important in decision making, especially for a company like Amazon.com whose focus is e-commerce, there are concerns that need to be addressed to make DSS implementation more accepted and effective. References Haag, S. & Cummings , M. (2008). Management information systems for the information age (Laureate Education, Inc., custom ed.). Boston: McGraw-Hill/Irwin.Works CitedHaag, S. & Cummings, M. (2008). Management information systems for the information age (Laureate Education, Inc., custom ed.). Boston: McGraw-Hill/Irwin.