Dick Solomon's attempt to motivate his waitress during dinner exemplifies his neglect of formal dining etiquette and unreasonable attempts to motivate his waitress. McClelland's acquired needs theory and expectancy theory best represent Dick's failed attempts to motivate the waitress. Acquired Needs Theory states that “An individual's specific needs are acquired over time and are shaped by his or her life experiences.” (NetMBA). There are three needs classified in this theory: achievement, affiliation and power. Motivation in particular circumstances is influenced by the three needs. Success comes from the desire to achieve goals through personal effort, as results are based on one's efforts. Motivation arises from the desire to achieve goals in the workplace. In this particular case, the waitress has a set goal: to provide great service in order to receive a great tip. Dick believes that putting money on the table incentivizes the waitress, creating the motivation for her to receive exceptional service. The waitress is aware that her motivation is to satisfy Dick's needs, so they can both walk away satisfied at the end of the evening. The need for affiliation is commonly seen in the workplace. Employees seeking affiliation easily adapt to workplace norms and, at all costs, aim to avoid conflicts. Additionally, those who pursue membership work well in customer service. Dick can't avoid the conflict between him and the waitress. As seen in the video, he feels uncomfortable and worries about every move he makes. The maid tries to avoid conflict by being kind to Dick and being a maid regardless of his rude ways. The waitress behaves professionally and exemplifies... middle of paper... ceded their unethical behavior outside the restaurant, first equity theory applies to Harry's influence to join Tommy in the collection of the rest. His motivation derived from the fairness of the situation and the input-outcome relationship with respect to his referent. Reinforcement theory influenced the brothers' curiosity about how much money they could earn, without thinking about the negative consequences of their behavior. When Tommy, Harry and Dick were later seen at the house, Dick was furious that his son was receiving loose change. Tommy explained that it was their fault, however, once they saw the result of receiving the change, they became motivated. Their explanation to Dick reinforced the need to realize that tipping incentivizes employees, it is a reward for good service. Tipping your employees motivates them to work harder, while also providing better customer service.