What I learned most from this course is that starting a business can be a lot more challenging than expected. I had no idea marketing was such an intense focus on a new business. At first, I thought mass marketing was the most effective way to start a new business. Now that I have learned more about pain points and target markets, I can put my knowledge to use in my future business endeavors. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay. What I would do differently is try to ensure employee loyalty through incentives and promotions within; some jobs have high turnover rates, and in some cases, turnover rates are expected and part of that division, so it would be imperative to ensure that the company offers promotions from within for the desired jobs. My suggestions for the project are these there should be a better understanding of what exactly a “pain point” is, although it is dissatisfaction as a customer; however, some indicators can potentially warn when clients may be approaching this pain limit. The reason this is critical is that as the rest of the customer relationship development takes place, all indications are that any company or organization with high customer satisfaction scores tends to do well in all areas. Like the Minority Report, having a “tipping point” indicator can help determine when to make sales and when not to. My suggestion to future students of this course is to study for the multiple choice tests. My suggestions for improving the course are that this course is related, generally I would have many comments on how to improve a course; however, I think this course is well adapted. I will be able to use the customer relations, negotiation and sales from this course for my career or life because people tend to respond to the actions of others with similar actions, as social science research has found. If others cooperate with us and treat us with respect, we tend to respond in kind. If they seem cautious and competitive, chances are we will behave that way too. Furthermore, according to negotiation expert Keith Allred, such exchanges can turn into vicious cycles (those characterized by contention and suspicion) or virtuous cycles (those in which cooperation and goodwill prevail). .Receive a personalized paper from our expert writers instantly.Receive a personalized essay What I liked most about the course were the weekly assessments and drop-off boxes, which made the course seem very organized and let students know what to expect each week.