IndexIntroductionResearch methodologyAnalysis and resultsAnnual distribution of articles with respect to the orientation of the study (conceptual or empirical)National distribution of articles in different time periodsTheoretical perspectives used to explore adaptive performanceLimitations of the researchDiscussion and future researchCurrent The workplace is often highlighted by job positions in which adaptive performance (AP) is decisive for employees to achieve success under dynamic and ever-changing task demands. This recognition has caused growing interest in adaptive performance as a dimension of organizational performance. This brief study presents a review of research studies regarding the evolution and development of adaptive performance over the past decade. In attempting to do so, we sought to combine the existing knowledge base on adaptive performance and provide suggestions for future research areas. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay IntroductionThe concept of adaptive performance is defined in broad terms as an individual's ability to adapt to dynamic work situations (Hesketh & Neal, 1999). Pulakos et al. (2000) were the first to propose a universal model of adaptive performance. As a first step, they examined research on individual performance and adaptability to change. They then identified and analyzed 1,000 critical incidents (representing new work scenarios that require adaptation or behavioral change from respondents), including 24 military jobs. Finally, they proposed eight dimensions of adaptive performance, including: dealing with uncertain or unpredictable work situations; manage emergencies or crisis situations; solve problems creatively; manage work stress; learn new tasks, technologies and procedures; demonstrate interpersonal adaptability; demonstrate cultural adaptability; and demonstrate physique-oriented adaptability. The importance of a worker's ability to adapt to different situations in the workplace and perform at an improved level has become a key issue for organizations to focus on now more than ever. New changes and developments in technologies result in a dynamic job design to which workers must quickly learn to adapt. Interconnected global economies require constant change and require adaptation (e.g. training to develop new skills or expatriation to foreign countries, meeting customers with different cultural backgrounds). Structural business changes, such as mergers and acquisitions, require workers to adapt to new environments (e.g., designation, job description, company culture and values). Therefore, adaptation plays a decisive role in the success of employees and, consequently, organizations. Highlighting the importance of adaptive performance and its implications on the development of organizations, this calls for a review to present an adaptive performance research roadmap and guidelines for taking this area of research forward. In response to this, the present study aims to review the research on adaptive performance in the existing literature. The value of this systematic review lies in the fact that it provides an understanding of the current state of adaptive performance research on a single platform across various classification schemes with respect to the distribution of articles published in different countries, contexts and time periods; reports several common search limitationsstudies conducted on adaptive performance; presents a number of theoretical perspectives through which adaptive performance has been explored so far and summarizes some important questions that future research should explore. The rest of the paper is structured as follows: first, the description of the research methodology used is discussed. Secondly, the research results in terms of the distribution of articles on various criteria such as the country become presented the research, the year of publication, the type of study, the theoretical background on which the study is conducted and some common gaps in the research identified. Finally, the paper discusses the potential scope for future research and implications of this study. Research Methodology The primary objectives of this landmark review are: First, to present the current state of adaptive performance research. Second, explicitly narrow down a couple of untapped territories that future researchers should focus on adaptive performance. To achieve these objectives, the dominant academic database, Scopus, was explored to identify articles and reviews on customer engagement. This article reviews literature spanning from 2008 to 2018. Articles were identified in the “article title” section of those databases using the keyword “Adaptive Performance.” To keep the search process specific to the objectives of this study, the search was conducted within the subject boundaries of “Business, Management, and Accounting” and “Psychology” and containing the exact keyword “Adaptive Performance.” As shown in Table I, a total of 138 articles were identified across the selected search criteria, of which only 13 studies survived to be taken for the final analysis. One trend that requires attention is that until 2015, studies on adaptive performance have focused on fundamental aspects such as measuring adaptive performance at the individual and team level, establishing the relationship between task performance, leadership and strain, and adaptive performance. But later, studies started to focus on specific cultural and religious contexts such as Zhong yong thinking, Islamic work ethic, and personality traits such as emotional intelligence, extroversion etc. This shift from foundational studies to context-specific studies may be due to the attention given to the importance of adaptive performance is widely recognized and widespread in developing countries with different cultures and religious contexts and in other sectors. All 13 articles were divided into two time periods in which approximately equal numbers of research articles were produced. This division was made to identify the change in the pattern of adaptive performance studies over the past decade. Period I: 2008-2014 (seven years); ePeriod II: 2015-2018 (Four years) Time period I mainly includes two foundation articles; a multilevel investigation of adaptive performance in team and individual level relationship conducted by Han, T.Y., & Williams, K.J. (2008) which conferred that team adaptive performance (TAP) can be represented as the sum or aggregate of individual adaptive performance (IAP), the second was a meta-analytic investigation of personality and adaptive performance in the workplace conducted by Huang, J. L et al., who found that personality traits such as ambition, adaptation and emotional stability were all predictors of adaptive performance. There are other articles discussed on the relationship between adaptive performance and transformational leadership, task performance, and the development of a scale to measure individual adaptive performance inorganizations. Time period II saw the emergence of a conceptual study of the adaptive performance literature, a review on individual adaptive performance (Jundt, DK et al.; 2014). This stage also represents the development of some context-specific adaptive performance studies such as a self-regulation model of Zhong Yong thinking and employee adaptive performance (Pan, W., & Sun, L.Y. (2018), a study on the ethics of Islamic work, innovative work behavior and adaptive performance (Javed, B.et al.; 2017) and a study examining the role of emotional intelligence between organizational learning and adaptive performance (Pradhan, R.K. et al.; 2017) which further improved empirical studies of customer engagement. Analysis and results This section begins by describing the distribution in terms of year, country and study orientation (empirical or conceptual) of the 13 identified articles. The section then describes the theoretical background on which these were conducted adaptive performance studies and some of the common research gaps identified in these studies. Yearly distribution of articles with respect to study orientation (conceptual or empirical). Before 2015, the term cultural adaptation was used by only one article, implying the least amount of research on context-specific adaptive performance studies. Based on the article selection criteria (as mentioned in the research methodology section), the first published study on adaptive performance according to the selection criteria was found in 2008 and was, therefore, taken as the starting year for our analyses. Based on the orientation of the study (conceptual or empirical), it was found that the articles up to 2014 were all empirical in nature and one study (Charbonnier‐Voirin, A., & Roussel, P., 2012) used measures of both qualitative and quantitative to carry out the research. Therefore, only empirical studies on adaptive performance in the subject area were produced in period I. But after 2014, a review of a conceptual study (Jundt, D. K, 2015) on individual adaptive performance in organizations was published. Attention has increasingly been turned to quantitative empirical exploration of adaptive performance in the industry. Distribution of articles at the national level in different time periods To identify the frequency and distribution of research on adaptive performance around the world, a classification of the literature at the national level was carried out. considered important. This study found that the 13 articles identified on adaptive performance are from 9 countries, with the majority of articles coming from developed countries such as the United States (3) and European countries such as France (2) and Germany (2), as shown in the table. In response to the growing importance of adaptive performance, research in this field has begun to extend to developing countries in recent years. A clear contrast in country distribution can be found when we consider the two time periods we selected for the review. While time period I contains articles mainly from developed countries and Europe, time period II contains articles from developing countries in Asia such as India, Pakistan and also from African countries such as Nigeria. Theoretical Perspectives Used to Explore Adaptive Performance Several theories have been used in the existing literature to study adaptive performance. This review found that 13 studies were constructed using any of the 10 theoretical perspectives presented in Table VI. The rest of the 3 studies did not mention any specific theory adopted to study performance
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