IntroductionThe purpose of this document is a business research in order to provide key information to Thomas Cook, the tour operator wants information on tourism destination management, the study includes market performance and others factors impacting the management of holiday destinations. The research contained in this paper will be used as a basis for future studies on tourism destination management to improve management practices. Vacation destination research analysis management practices, including topics focused on, customer behavior, how repeat tourist visits the same destination, customer loyalty and tourism market attractiveness, external factors such as climate change, terrorism and natural disasters. The research evaluates the positive and negative factors on the socioeconomic impact on holiday destinations taking into account good and bad practices in tourism destination management. Furthermore, this research focuses on tourism, which is a dynamic industry that constantly changes patterns in order to meet customer satisfaction, with implications on policy changes and environmental impacts. Critical literature review Most studies on tourism destination management reveal how managers encounter some difficulties in coping with tourism market demand. Tourism demand as a dynamic market encompasses several factors such as economic climate, natural disasters, politics, technology, terrorism, etc. All these factors correspond to market demand along with management performance. The complexities of tourism demand include the question: why a consensus to cover all customer expectations does not yet appear in the leisure literature. Some studies reveal how good management practices develop key knowledge to be competitive on the market V., Deranja (2010) Supports knowledge