IntroductionCommunication is a key element in every context: at home, at work and in the community. Communication includes written, oral, visual, digital and non-verbal communication within each context. Successful person communication skills are critical when dealing with other people, and that involves talking, listening, and dealing with conflict. To resolve conflict, communication must be clear, concise, and delivered in a way that does not offend either party, thus further encouraging further conflict. (Wilmot & Hocker, 2011 p.144) warns that developing a repertoire of different styles and tactics may require some stretching of one's comfort zone. Conflict Communication Skills Effective conflict resolution with respect to communication can be achieved through conscious awareness of how you listen, summarize, question, and interact with people. to begin with I respect everyone I come into contact with and during a conflict resolution session this is quite challenging, but when you are in a dispute you may actually dislike the other person. It is important to threaten the other person with some respect if inside you that person does not deserve it. This approach softens the time I'm engaged with that person, and knowing that the issue at hand might affect more than just who's in the room is all the more reason to be mindful of how I treat that person. After listening, you need to summarize what was discussed. Summarizing is another essential communication skill used in communication practice to make sure we heard what was said and to get clarification on anything we didn't understand. Instead of thinking that summarizing means individuals weren't listening, see it as making a huge contribution to the effectiveness of listening. This shows that individuals want to ensure ownership of the outcome