Of these truths, verbal communication is central to this study: Axiom 1, Verbal Communication: Given the high level of uncertainty present at the beginning of the entry phase , as the amount of verbal communication [emphasis added] between strangers increases, the level of uncertainty for each interactant in the relationship decreases. As uncertainty reduces further, the amount of verbal communication will increase. (p. 127) Once again we see that the key factor in the development of interpersonal relationships is the verbal relationship in person.