As a nurse, the author will ensure that, as a leader, she delegates information by providing a holistic perspective of the patient's needs and diagnoses. This will help the UAP understand the importance and urgency of the delegated tasks. The nurse will also work to achieve a trusting, open and honest relationship with the UAP. If the UAP believes that the nurse has the best intentions of the UAP, the patient, and the facility at heart, the UAP will be more likely to perform delegated tasks without follow-up. The nurse will ensure that they are aware of why the UAP may have performed a task inappropriately or incorrectly and will take responsibility for the error. The nurse will then consult with the UAP and adjust how communication occurs, to ensure that tasks are performed correctly, the way the nurse intends the UAP to perform them. Overall, if the nurse and UAP can foster a trusting relationship that allows for open dialogue and willingness to change, the patient will receive the most optimal care and, in turn, have the most positive outcomes.
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