Case BackgroundThis case involves the development of a new technology at Century Medical, a large medical products company based in Connecticut. In recent years, the company has made significant progress integrating technology into its systems and processes. Sam Nolan is the Chief Information Officer at Century Medical. He has been working with Century Medical for the last 4 years. He has undertaken initiatives and led projects to design and implement various systems for Century Medical. One of these was a benefits administration system for the company's Human Resources department. The other was a web-based purchasing system that improved the purchasing of supplies and capital equipment. These new systems have automated various office processes. This not only dramatically reduced the time needed to perform related tasks, but also left managers with more time to dedicate to value-added activities. Projections showed the system would save Century Medical $2 million a year. This technological upgrade was possible because Sam Nolan was able to make the company's staff recognize the various benefits (such as information and knowledge sharing, integrated business processes, improved team collaboration - ordering, etc.) associated with the new technology. Identifying Problems Sam Nolan had proposed a new web-based job posting system for the organization. The idea was to facilitate the hiring of staff from within the organisation. The system would connect Century's managers, recruiters and job candidates. This would result in significant savings in terms of recruitment and training costs. Sam Nolan also assembled a project team to develop the idea. Subsequently the project was approved by the executive vice president.... middle of paper... system, Sam Nolan should approach the finance department of Century Medical and propose the same system to them. The finance department will then forward the proposal for upper management approval.4. Sam Nolan should talk to the CEO of Century Medical, explain the advantages of the new system and convince him to support the initiative. Our recommendations Based on the above analysis and the various alternatives, Sam Nolan should take the following steps: Sam Nolan should proceed with the pilot implementation of the project. He should then present the cost-benefit analysis of the same to Tom Carr. Sam Nolan should use the results of the pilot project to convince Tom Carr. He can also cite examples of previous successful project implementations and the benefits resulting from them. Therefore Nolan should try to get a favorable response from Tom Carr.